ICT Services:

Our Services

Our Mission Through collaboration and professionalism, to visualize, build up, Implement, Utilize and manage appropriate information system in order to provide integrated, coordinated and customer–focused quality ICT services to Wachemo University in line with its vision, mission and objectives. Technical Support unit provides an interface between the university system users and ICT. Our mandate is to identify and solve ICT related problems in order to improve business processes within the university our support goals.

System Development

We will design a system which will be utilised by the university community.

PC Maintenance & Troubleshooting

We will support for our staff members for their desktop & laptops.
Computer hardware component troubleshooting, repair & replacement

  • Erasing and wiping hard drives
  • Computer re-imaging
  • Application execution & troubleshooting
  • Network related maintenance

Office Machine Support

We will provide support for the office machines used like Computers, Printers, Scanners, Photo copies, Projectors.

  • Office machine configuration, troubleshooting, repair, and replacement
  • Network and local printer/printer driver installation and setup
  • Connectivity issues associated with hardware/software problems